Owner control panel
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Accounts overview Soon: full statistics
Counts of technicians, subscribers, and open chats will appear here
Fault log
The team's shared archive of faults, causes, and fixes
Team discussion
Internal threads with the rest of the engineering team
Fault log
The team's shared archive of faults, causes, and fixes
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Report a Fault
Report a fault or problem on this machine.
Checking this machine's diagnostic compatibility…
Which control system does this machine have?
How do you want to report the fault?
One fault per line — enter every row you can see on the screen.
Press and hold to record. Release to stop.
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Machine
Control System
Read from your photo — please check it
Test
t-level
One fault per line. You can add, remove or edit lines before confirming.
Reading the fault screen in your photo…
Looking this code up in PressFixAI's fault knowledge…
Where did you read this message — the INIT test or the DYN test?
Which unit is fitted to this machine?
The press prints the same message name for both, but the fault meanings differ — so this has to be confirmed, not guessed.
Your input is confirmed and ready. Diagnostic submission isn't available in this version yet — this fault has not been sent anywhere.
Configuration
Enter any accessory actually installed — e.g. a dryer, a chiller, a varnish pump.
Gripper timings
Operator training
Interactive lessons for this machine: how the unit works, the right order of every job, and short checks.
Machine history
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