Owner control panel
Add and manage technician and subscriber accounts
Diagnose a fault
Pick a machine, then report the fault exactly as a member does on their machine page.
Accounts overview Soon: full statistics
Counts of technicians, subscribers, and open chats will appear here
Fault log
The team's shared archive of faults, causes, and fixes
Electrical I/O lookup
What an input or output number is on the SM102 / CD102 drawing set: component, board, sheet
Team discussion
Internal threads with the rest of the engineering team
Fault log
The team's shared archive of faults, causes, and fixes
Electrical I/O lookup
What an input or output number is on the SM102 / CD102 drawing set: component, board, sheet
Open support requests Soon
No chat system connected yet — every subscriber needing help will appear here
Create your company
Machines, incidents, and your team all live under one company. Set yours up to get started.
Diagnose a fault
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My machines
Add a New Machine
Machine details
Diagnose a fault
Report a fault or problem on this machine.
Checking this machine's diagnostic compatibility…
Which control system does this machine have?
How do you want to report the fault?
One fault per line — enter every row you can see on the screen.
Press and hold to record. Release to stop.
Confirm Your Input
Machine
Control System
Read from your photo — please check it
Test
t-level
One fault per line. You can add, remove or edit lines before confirming.
Reading the fault screen in your photo…
Looking this code up in PressFixAI's fault knowledge…
Where did you read this message — the INIT test or the DYN test?
Which unit is fitted to this machine?
The press prints the same message name for both, but the fault meanings differ — so this has to be confirmed, not guessed.
Your input is confirmed and ready. Diagnostic submission isn't available in this version yet — this fault has not been sent anywhere.
Configuration
Systems
Enter any accessory actually installed — e.g. a dryer, a chiller, a varnish pump.
What do you need right now?
Learn this machine
Gripper timings
Operator training
Interactive lessons for this machine: how the unit works, the right order of every job, and short checks.
Electrical I/O lookup
Type an input or output number and it tells you which component it is, on which board and with which wire.
Machine settings
Machine history
Log a fault
Log maintenance
Saved with the record. No reminder is sent yet.